Frequently Asked Questions

At Highest, our coffee stands out due to its natural goodness and our dedication to positive impact. It's not just a caffeine boost, but a complex blend of bioactive compounds offering health benefits like antioxidants, essential minerals, vitamins, and more. Beyond the quality and benefits of the coffee itself, we are deeply committed to giving back. With every purchase, you are directly supporting the farmers and their education, ensuring a brighter future for their families and communities. We believe in empowering the very hands that cultivate our beans, by contributing to their children's education and overall community upliftment. Furthermore, we are proud members of the "1% for the Planet" initiative, donating 1% of our sales to environmental causes. Every sip of our coffee represents not just quality, but also a step towards positive change.

Our subscription service is designed for convenience. Choose your favorite coffee, select the frequency (e.g., every week, every month), and we'll ensure you never run out of your beloved brew. Plus, subscribers enjoy special discounts and early access to new products.
Absolutely! You can modify or cancel your subscription at any time through your account dashboard. If you have any issues, our customer service team is always here to help.

Apart from never running out of your favorite coffee, subscribers get special discounts on each order, early access to new blends and products, and exclusive promotional offers.

Share the love of Highest Coffee with friends and family! When you refer someone, they'll receive a discount on their first purchase, and as a token of our appreciation, you'll also get a discount on your next order.

Log into your account and navigate to the 'Referral' section. Here, you'll find a unique referral link that you can share via email, social media, or direct message. Once your friend makes a purchase using your link, both of you will receive your respective discounts.

No, there's no limit! The more friends you introduce to Highest Coffee, the more rewards you can earn.

Yes, to use the referral discount, there's a minimum purchase amount of £35. This ensures that the discount is effectively applied.
For optimal freshness, store your coffee in a cool, dry place away from direct sunlight. Reseal our packing or use an airtight container to help maintain its rich flavor and aroma.
You can reach out to our dedicated customer service team at hello@highestco.com or +44 20 8148 4300. We're here to assist with any queries or concerns
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